Top 5 Best eCommerce Companies in Canada
Canada takes a top spot in the list of fastest growing eCommerce economies having three-fourths its population as avid digital shoppers. Its online retail space is filled with digital-first D2C, B2C, B2B brands, plus hugely popular eCommerce marketplaces like Amazon.
Many Canadian retailers are leaving a mark among the 29 million active consumers, especially the millennials who hold the record of shopping at least once a month from an eCommerce website.
While there are over 472k+ digital brands functional in the country till date, the top spots are reserved for the top 5 eCommerce companies in Canada. Want to know more about them? Then, read ahead without further ado!
The Current Condition of eCommerce in Canada
The eCommerce market in Canada is set to cross 89.4 billion USD by the end of this year. With 94% of internet penetration and active online shoppers, the eCommerce industry is projected to grow at 7.38% of CAGR. The rise of mobile shopping, increased cross-border transactions, and a focus on personalized experiences are driving this expansion.
Moreover, the growth of digital wallets is amping up the convenience and security of online transactions. Both this and hybrid solutions like BOPIS (Buy Online, Pickup In Store” and Click and Collect are attracting digitally native consumers, especially the millennials to opt for eCommerce over regular retail.
The Five Most eCommerce Companies in Canada
1. Amazon Canada
Like its US counterpart, Amazon.ca predominates the country’s eCommerce scene generating the highest revenue among its competitors. It has the most extensive and diverse product portfolio, ranging from electronics to groceries. At least 85% of Canadians shop with it every month. Its Prime membership offers benefits like free two-day shipping, exclusive deals, and access to Prime Video.
Best Feature:
- Fast Shipping: Enjoy same-day or next-day delivery on a broad range of items.
- Voice-Activated Shopping: Offers personalized shopping assistance with Alexa.
- Customer Service: Get 24/7 support and hassle-free returns.
2. Walmart Canada
Walmart.ca is a one-stop online destination for groceries, clothing, and household essentials at affordable prices. The site features Rollback prices for savings and offers convenient delivery and pickup options. It operates on the widely popular BOPIS model whereby customers can order online and pick up the items at a nearby Walmart outlet.
Best Feature:
- Omnichannel Convenience: Shop online and choose delivery or pickup at convenient locations and dates.
- Price Matching: Benefit from Walmart’s price match guarantee to secure the best deals.
- Wide Selection: An everything store containing grocery, furniture, toys, appliances, household and office supplies, etc.
3. Best Buy Canada
BestBuy.ca is Canada’s most successful eCommerce store of electronics. It specializes in price matching for electronics, appliances, and gadgets. Starting as a digitally native brand, the company has expanded to 160+ stores spread across multiple locations. It is best known for offering the ‘Geek Squad’ support for tech advice and installation services.
Best Feature:
- Tech Expertise: Gives professional support and installation services from Geek Squad.
- Extended Warranties: Offers extended warranty periods for highly valuable electronic items.
- Flexible Returns: Benefits customers with its extended return period and repair service.
4. Canadian Tire
CanadianTire.ca is an iconic retail brand in Canada that launched its online store in 2000. It mainly offers a broad selection of automotive, hardware, sports, and home products. Presently, its Triangle Rewards program helps shoppers earn points and redeem them as discounts for future sales. It is appreciated for offering home delivery and in-store returns (with conditions).
Best Feature:
- Rewards Program: Accumulate points on purchases and enjoy discounts through Triangle Rewards.
- Bonus CT: On every 150 CAD spent, it returns 25 CAD as moneyback.
- Rental Service: Tools can be leased for easy DIY home improvement projects.
5. Indigo
Indigo.ca is a premier eCommerce website for books, gifts, and décor. Known to have a curated selection of fiction and non-fiction, it is the biggest digital bookstore in Canada. Besides books, it also presents artsy and cute merchandise to its bibliophile consumers. It leverages technology to offer personalized recommendations and gift ideas and offers discounts to ingrain reading habits among school children and young adults.
Best Feature:
- Curated Selection: Hosts unique books and gifts carefully chosen by experts.
- Loyalty Rewards: Its Plum Rewards program has exclusive discounts, offers, and points.
- Inspiring Décor: Find beautiful home décor items to elevate your living space.
Conclusion
These top five eCommerce companies in Canada exemplify the best of online shopping experience. From comprehensive products to carefully crafted customer journeys, they offer customers more than their money’s worth. Taking cues from these brands, new retailers can upgrade their services to get more visibility and conversions.
